Privacy Policy
Last updated: February 28, 2026
Livepasses ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, company name, and other details you voluntarily provide when contacting us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and timestamps.
- API Usage Data: When using our platform services, we collect API call metadata, pass generation data, and usage metrics necessary to provide and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform and services
- Respond to your inquiries and provide customer support
- Send you information about our services, updates, and launches
- Monitor and analyze usage to improve our platform
- Comply with legal obligations and protect our rights
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
4. Third-Party Services
Our platform integrates with third-party services including Apple Wallet and Google Wallet for pass generation and distribution. These services have their own privacy policies, and we encourage you to review them.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your data
- Request data portability
- Withdraw consent at any time
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: